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Building Inclusive and Sensitive Long Term Care Services for LGBTQ Communities

$ 24.00 USD
$ 24.00 USD
Tim Vincent, MS and Miriam Garfinkel, MA, LMFT
60 minutes
$ 24.00 USD
$ 24.00 USD

There are over 3 million older adults who identify as lesbian, gay, bisexual and transgender in the U.S. For many, the prospect of long term care provokes fear and anxiety, forcing them to consider “going back into the closet” out of concern about mistreatment by residents and staff.

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Additional Information

This one hour webinar will describe the required elements for responding to the emerging needs of long term care organizations to provide sensitive and respectful services to LGBT residents. In the webinar we will discuss relevant terminology related to sexual orientation and gender identity, discuss common challenges experienced by LGBT older adults and provide recommendations for honoring patient rights. This webinar will also satisfy new legal requirements for staff and management in long term health care to participate in LGBT sensitivity training.


  • State common terms associated with sexual orientation, gender identity and gender expression;
  • Improve communication with or about LGBT individuals;
  • Name the health and social challenges historically faced by older LGBT persons, including discrimination in health care setting;
  • State the importance of professionalism in medical settings and the way caretaker attitudes affect health care access, participation, and resident physical and mental health;
  • Define ways to create a safe and affirming environment
  • State the legal and professional obligation to treat all patients in a nondiscriminatory manner.
  • Name the legal issues relating to LGBT persons, including but not limited to patients’ rights, civil rights, marriage and domestic partner laws, and the Nursing Home Reform Act.

LGBTQ Sensitivity Training Available for Long Term Care Workers

Mariposa Training, The California Association of Health Facilities (CAHF) education foundation, and the Quality Care Health Foundation(QCHF),  offer an on-demand webinar for skilled nursing employees to educate workers on the specific needs of residents who identify as lesbian, gay, bisexual and transgender.

“There are more than three million older adults in the U.S. who identify as LGBTQ,” said Craig Cornett, CAHF CEO/President. “This training is in line with our philosophy of delivering care that is person-centered and sensitive to the needs of all residents, regardless of sexual orientation.”

The one-hour training will describe the required elements for responding to LGBTQ needs, discuss common terminology and challenges experienced by LGBTQ older adults and provide recommendations for honoring patient rights.  

“We have a legal and moral obligation to treat all residents in a nondiscriminatory manner,” said QCHF Executive Director Claire Enright, B.S.N., RN-BC, “We plan to educate caregivers about the legal and social challenges faced by aging LGBTQ individuals who are entering our facilities in increasing numbers.”

The training will satisfy recent legal requirements that call for training for all licensed nurses, certified nursing assistants and facility medical directors. The training must take place once every two years and/or within six months of hire.

This class was developed in collaboration between Mairposa Training, QCHF, and the California Association of Long Term Care Medicine(CALTCM), which represents the state’s medical directors. Attendees will receive one continuing education certificate of participation.

  • California Association of Long Term Care Medicine is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians.\n\rCalifornia Association of Long Term Care Medicine designates this Enduring Material for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This credit may also be applied to the CMA Certification in Continuing Medical Education.\n\rThis course complies with Assembly Bill 1195 Continuing Education: Cultural and Linguistic Competency.\n\rFor your participation, you may claim up to: 1 CME credit
  • Florida Board of Nursing
  • Florida Board of Nursing Home Administrators
  • California Board of Registered Nursing
  • NAB (NHA/RCFE) Program
  • California CNA/NAC
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