We are proud to offer 60+ classes for long-term care and nursing home professionals.

Communication: Powerful Tools For Communicating With Residents With Dementia And / Or Delirium

$ 24.00 USD
$ 24.00 USD
Author:
Dr. Keith Savell
Length:
60 minutes
1
CEU
$ 24.00 USD
Courses
$ 24.00 USD

Learn how to communicate more effectively with those you care for, thereby reducing agitation, resistance to care, and even the resultant use of pharmacological intervention in the care of behaviorally challenged residents.

How To Use
Additional Information
Details

This skill building webinar will help you better understand how your residents interpret both verbal and (of greater importance) non-verbal communication as well as introduce several powerful communication techniques especially effective when interacting with the resident with cognitive impairment.

During this presentation, we will discuss:

  • Verbal communication including listening skills and barriers to verbal communication.
  • Non-verbal communication (eye contact, facial expressions, touch, gestures, proxemics, spatial orientation, body posture, etc.)
  • Challenges to effective communication.
  • Validation and other effective communication techniques.
  • Environmental adaptations to support effective communication.
Approvals
  • California Board of Registered Nursing: Provider # 13512 for 1 BRN CE Contact Hour
  • Florida Board of Nursing Home Administrators {20-465242}
  • National Association of Activity Professionals Credentialing Center Approval 886-0108
  • Kansas Department of Aging and Disability Services, Provider Number A 1428
  • Florida Board of Nursing {null}
  • NAB (NHA/RCFE) Program Approval Number: {20210327-1.25-A66458}-dl-AVCONF
  • California CNA/NAC Provider # 7062 for 1 CEU(s)

Courses Included

Feel free to reach out via questions@heyday.com for further questions.
No items found.
50+ Classes and Certifications Available
Stress-free online learning environment
Courses approved by 15+ associations across the U.S.

Common Questions

Feel free to reach out via contact@mariposa.com for further questions.
What kind of CEUs do you offer?
All our courses include NAB (NHA/RCAL), NHAP, RCFE/ARF, and California BRN (most states provide reciprocation). We do not yet offer social work CEUs, though we plan to in the future.
Do I need to take a test to prove I attended a class?
If you take an On Demand class, you must take a test to verify your attendance. If you take a live class, we must only verify your attendance through sign in.
How do I register?
Search the classes and offer tabs to find a package you want to purchase. If you decide to purchase, you will register for the site during the purchase process. You can also call us at 888-852-3888
How will I know that my order went through?
When your order has been successfully submitted, you will immediately see a "Thank You" page that provides you with your order confirmation number. You will also receive a confirmation email shortly after you place your order. This will contain all the details about this order.

If you do not receive an email confirming your order within 24 hours of submission, please contact us at support@mariposatraining.com.
Does anyone else see the information that I provide to Mariposa Training?
We respect your privacy. We do not sell, rent or license any of our customers' personal information. The information you provide will not be given to any third party. For more information, please see our privacy policy.

Customers have good things to say.

"Thank you so much for your help. I have taken 9 classes successfully. You were so helpful and made this purchase and securing the (CEUs) so easy."
Mariposa Student, Florida
"Thank you so much for your help. I have taken 9 classes successfully. You were so helpful and made this purchase and securing the (CEUs) so easy."
Mariposa Student, Kansas
“The best new company website. We are Team Heyday!”
“Looks like we just found our new favorite template.”
“Couldn’t praise this design highly enough, what a revelation.”

Also consider